A Helpful Way to Test the Thoroughness of Your Message

question 63

True/False

A helpful way to test the thoroughness of your message is to use the journalistic approach: asking yourself whether you have covered the who, what, where, when, why, and how.

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Definitions:

Emotional Dissonance

The conflict or incongruence between experienced emotions and emotions expressed due to situational or professional demands.

Broad Term

A term or phrase that is used to describe a wide range of concepts or categories rather than being specific or detailed.

Affects

The range of feelings in form of emotions and moods that people experience.

Emotional Contagion

A phenomenon in which emotions which are experienced by few people of a work group are spread to the others.