If a Customer Uses the Comment Feature to Criticize Your

question 89

Multiple Choice

If a customer uses the comment feature to criticize your business blog,

• A) ignore it unless the critic is incorrect.
• B) post it, and follow with a blog entry to show your audience that it will not be tolerated.
• C) you should respond promptly and honestly.
• D) do none of the above.

---

Definitions:

Managerial Accounting

A type of accounting focused on providing financial information to managers within organizations to aid in decision-making and business strategy planning.

Cost Accounting

A method of accounting that focuses on calculating, recording, and analyzing all costs incurred by a business in producing goods or services.

Open-Book Accounting

A management approach where detailed financial information is shared with employees to help them understand the financial performance and make better decisions.

Cash Flow

The total amount of money being transferred in and out of a business, representing its financial health.