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When Sending a Positive Message to a Customer, It Is

question 91

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When sending a positive message to a customer, it is a good idea to reassure the customer that he or she has made a wise purchase.


Definitions:

Association Area

Regions of the brain that integrate and interpret information from the sensory and motor areas, involved in complex processes like thinking and decision-making.

Pain Threshold

The minimum intensity of a stimulus that is perceived as painful, varying significantly among individuals and influenced by biological, psychological, and environmental factors.

Referred Pain

A phenomenon where pain felt in a part of the body is actually caused by injury or illness elsewhere in the body.

Central Sensitization

A condition of the nervous system that is associated with the development and maintenance of chronic pain.

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