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If You Choose to Apologize in a Negative Message, You

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If you choose to apologize in a negative message, you should


Definitions:

Social Learning Theory

A theory that posits individuals learn behaviors, norms, and values by observing and imitating the actions of others.

Bobo Doll

A term referencing an experiment in social psychology that demonstrated how children imitate behaviors observed in adults, particularly acts of aggression.

Catharsis

The process of releasing, and thereby providing relief from, strong or repressed emotions, often through art, drama, or psychological means.

Death Instinct

A concept in psychoanalytic theory referring to an unconscious drive toward decay, destruction, and death.

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