In Refusing a Customer's Request for Adjustment, You Are Concerned

question 57

Multiple Choice

In refusing a customer's request for adjustment, you are concerned about possible defamation charges. You should

• A) consult your company's legal department or an attorney if you think a message might have legal consequences.
• B) explain why you are making the refusal.
• C) make all refusals by phone instead of in writing.
• D) do all of the above.

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Definitions:

Points per Module

The number of inputs or outputs that a single module in a modular system, such as a PLC, can handle or support.

Discrete I/O Modules

Electronic devices used in automation systems to process binary signals from sensors (inputs) and to control actuators (outputs).

Analog Inputs

Inputs to a system that can represent a continuous range of values, unlike digital inputs which represent only distinct on or off states.