Using Polite Language in Business-Related Persuasive Messages Weakens Your Argument

question 23

True/False

Using polite language in business-related persuasive messages weakens your argument and reduces your chance of success.

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Definitions:

Obedience

Compliance with an order, request, or law or submission to another's authority.

Kelman's Three-Stage Theory

A social psychological theory outlining three processes of attitude change: compliance, identification, and internalization.

Jonestown

Refers to a tragic event in 1978 where over 900 members of the Peoples Temple, led by Jim Jones, died in a mass suicide-murder in Guyana.

Milgram Experiment

A landmark psychological study conducted by Stanley Milgram, which aimed to understand obedience to authority through electric shock tests on participants.