When Writing Business Reports for Outsiders (Such as Customers or Suppliers)

question 49

Multiple Choice

When writing business reports for outsiders (such as customers or suppliers) , it is best to

• A) use a less formal tone than you would for an internal audience.
• B) include personal references such as "you" and "us."
• C) use a more formal tone than you would for an internal audience.
• D) use a great deal of idiomatic language.

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Definitions:

Measurements

The process or the result of determining the size, length, or amount of something, typically by comparison with a standard unit.

Sample Mean

The average of a set of numerical values, taken from a sample of a larger population.

Construction Workers

Laborers who specialize in constructing, repairing, and maintaining buildings and other physical structures.

Variance

A statistical metric that quantifies the degree to which individual numbers in a dataset differ from the dataset's mean.