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Scenario 3.3
You have recently been hired as the HR manager for KM Contracting, a medium-sized construction company with offices throughout Canada. Many of the company's trades employees are unionized, and one of the company's largest contracts is with the federal government. It has come to your attention that Ms. Jones, an elderly woman who works as an office clerk, has been humiliated and treated disrespectfully about her obesity for 11 years. She has been called offensive names and heard comments about the way she "waddles." During this time, her manager criticized her work performance and stated that "women are best working at home in the kitchen." She has been passed over for promotions and no longer applies for other positions because of her low self-esteem resulting from the intimidating workplace environment. The company's discrimination policy states that it promotes a work environment that is free from discrimination. Managers have stated that they cannot always distinguish between inappropriate or illegal discrimination behaviours. The CEO has asked you to educate all levels of management about the legal requirements that must be met in recruitment and selection. He also wants you to develop some practical nondiscriminatory recruitment and selection guidelines for all employees.
-Refer to Scenario 3.3. In Ms. Jones's situation, what factors would help management define whether the behaviours are discrimination?
Socioemotional Selectivity Theory
A psychological theory that suggests that as people age, they become more selective about their social networks because they place a higher value on emotional satisfaction.
Social Interaction
The process by which individuals act and react to those around them, forming the basis of relationships and societal structure.
Sense of Self
The evolving perception an individual has about themselves, encompassing self-awareness, self-image, and self-esteem.
Negative Emotions
Feelings that are generally perceived as being unpleasant or harmful, such as sadness, anger, fear, or jealousy.
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