Scenario 5-3 You Have Been Hired as the Recruitment and Selection Clerk

question 60

Multiple Choice

Scenario 5-3
You have been hired as the recruitment and selection clerk for BCH, a health-care organization that oversees many diverse health services in British Columbia. The BCH community extended-care facilities have developed a performance appraisal system whereby managers evaluate all employees on their initiative and attitude toward helping patients. The hospitals use a different performance appraisal system that includes phrases such as "responds to patient medical needs within 2 minutes" and "failed to interpret the medical needs of the patient." Some of the senior management obtain performance feedback from their superiors, peers, subordinates, and clients as well as complete their own self-ratings for professional development.
-Refer to Scenario 5-3. What performance appraisal method are the hospitals using?

• A) graphic rating scale
• B) results method
• C) behavioural rating scale
• D) ranking system

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Definitions:

Allegation

An accusation that an individual has engaged in unlawful or improper actions, often made without evidence.

Banks

Financial institutions licensed to receive deposits and make loans, offering various other financial services such as wealth management, currency exchange, and safe deposit boxes.

Insurance Companies

Organizations that provide financial coverage for losses in exchange for premiums.

Return-of-Service Form

A document that is used to certify the delivery of legal documents to a party involved in court proceedings.