What Is the Term for an Enduring, General Trait, or Characteristic

question 79

Multiple Choice

What is the term for an enduring, general trait, or characteristic on which people differ and that they bring to a work situation?

• A) skill
• B) personality
• C) ability
• D) attributes

---

Definitions:

Foot-In-The-Door Technique

A persuasion strategy that involves getting a person to agree to a small request as a precursor to agreeing to a larger request.

Low-Ball Technique

A persuasion strategy in which an initial, lower price is offered to secure agreement, then raised before the deal is closed.

Bait-And-Switch

A deceptive marketing strategy in which a customer is lured by the advertisement of a low-priced item but then is encouraged to buy a more expensive one.

Door-In-The-Face Technique

The Door-In-The-Face Technique is a persuasion strategy where a larger request is initially made and rejected, followed by a smaller, more reasonable request.