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Scenario 10-1
For four months you have been employed as the part-time HRM for TS Inc., a small Canadian aviation company. In the past, recruitment and selection rested on the shoulders of the president and, like most small companies, TS Inc. used employee referrals and an informal interview processes in selecting employees. Since you have been hired, you have guided management through several stages of the recruitment and selection process to hire an aircraft maintenance engineer. TS Inc. has used proper selection methods, such as screening, testing, and structured interviews, but is not sure about how to integrate the data from these various sources. In the past, the president relied on his gut feeling about applicants and made poor hiring decisions.
-Refer to Scenario 10-1. Currently, TS Inc. is using objective sources such as test scores to collect applicant information. What is this approach?
Compliance Technique
Methods or strategies used to persuade someone to agree to a request or follow a command. These often involve psychological principles to influence behavior.
Lowball
A sales strategy where an item or service is initially offered at a lower than usual price to attract customers, who are then informed of additional costs or conditions that increase the overall price.
Milgram Studies
A series of psychological experiments conducted by Stanley Milgram in the 1960s to measure individuals' willingness to obey authority figures, even when instructed to perform actions conflicting with their personal conscience.
Legitimacy
The general belief that a rule, institution, or leader has the right to govern or command.
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