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Scenario 10-1
For four months you have been employed as the part-time HRM for TS Inc., a small Canadian aviation company. In the past, recruitment and selection rested on the shoulders of the president and, like most small companies, TS Inc. used employee referrals and an informal interview processes in selecting employees. Since you have been hired, you have guided management through several stages of the recruitment and selection process to hire an aircraft maintenance engineer. TS Inc. has used proper selection methods such as screening, testing, and structured interviews but is not sure about how to integrate the data from these various sources. In the past, the president relied on his gut feeling about applicants and made poor hiring decisions.
-Refer to Scenario 10-1. TS Inc. would like to use an approach to collecting and combining applicant information in which judgmental and statistical data are combined statistically. The applicants' scores would be given and selection decisions would be based on each component, such as the structured interview and test. Which approach is this?
Oral Communication
The process of verbally conveying messages, ideas, or information from one person to another.
Poor Listening
The act of failing to effectively receive or interpret messages during the communication process.
Chain of Command
The formal line of authority, communication, and responsibility within an organization.
Praise Appropriately
The act of giving positive feedback in a manner that is suitable and fitting to the context and individual achievements.
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