_____ Is the Less Formal Form of Alternative Dispute Resolution

question 68

Multiple Choice

_____ is the less formal form of alternative dispute resolution (ADR) .

• A) Mediation
• B) Administrative settlement
• C) Executive order
• D) Arbitration
• E) Statutory governance

---

Definitions:

Internal Improvement

Efforts or initiatives within an organization aimed at enhancing processes, practices, and performance from the inside, focusing on efficiency, productivity, and quality enhancement.

Knowledge Workers

Professional employees such as financial and marketing analysts, engineers, lawyers, and accountants, who are experts in a particular subject area and who create information and knowledge, which they integrate into the business.

BPI

Business Process Improvement is a methodical strategy that assists a company in enhancing its fundamental workflows to attain more effective outcomes.

Clerical Workers

Employees who perform administrative and office support tasks, such as typing, filing, answering phones, and data entry.