Which of the Following Would Not Be a Relevant HR

question 63

Multiple Choice

Which of the following would not be a relevant HR metric for a retail appliance store customer service operations?

• A) On-time arrival of the installation technician at the customer's address
• B) Prior notification of the customer of technician's arrival
• C) Number of installations completed by a technician within eight hours
• D) Level of customer satisfaction with technician's professionalism while onsite
• E) Distance from customer's address to nearest competing retail store

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Definitions:

Menial Positions

Jobs that require little to no formal training or education and are often characterized by lower wages and status, typically involving manual labor or routine tasks.

Capitalism

Is the dominant economic system in the world. Private ownership of property and competition in the pursuit of profit characterize capitalist economies.

Social Mobility

The movement of individuals or groups within or between social strata in a society.

Fluid Societies

Societies characterized by flexibility and adaptability in their social structures, allowing for greater mobility and change among their members.