A Study by the Conference Board Found That Customer-Driven Changes

question 38

True/False

A study by The Conference Board found that customer-driven changes were uncommon in the manufacturing and service sectors.

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Definitions:

Common Commitment

A shared pledge or dedication among a group of individuals towards a mutual goal or cause.

Ingratiation

A psychological technique where an individual attempts to become more likable and favorable to others through flattery or other means to gain their approval or advantage.

Facilitate

To make an action or process easier or more achievable.

Team's Decisions

Collective choices made by a group with the aim of achieving a common goal or resolving issues.