Sources of Performance Data for a Retail Clerk May Include

question 41

Multiple Choice

Sources of performance data for a retail clerk may include:

• A) the employee's supervisor
• B) the employee herself
• C) the employee's customers
• D) the employee's peers
• E) all of the above

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Definitions:

Conformity

The act of matching attitudes, beliefs, and behaviors to group norms, pressures, or expectations.

Hostility/Aggression

Negative emotions or behaviors directed towards others, often stemming from anger or frustration.

Relationship

A connection, association, or involvement between two or more individuals, entities, or concepts, which can vary in nature and significance.

Communicating

The process of sharing information, feelings, or thoughts between individuals or groups through speaking, writing, or other methods.