The Direct Index Approach to Performance Appraisals Is a Results

question 69

Multiple Choice

The direct index approach to performance appraisals is a results based-format that:

• A) uses subjective criteria such as turnover and absenteeism
• B) provides clear, unambiguous direction to employees regarding desired job outcomes
• C) uses an absolute standard format
• D) uses a norm-referenced format
• E) is more often adversely affected by rater bias than other performance appraisal methods

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Definitions:

Fact-finder

An impartial party, often appointed by a court or involved in a dispute resolution process, tasked with investigating disputed facts and reporting findings.

Dispute

A disagreement or argument, often in a legal context, between parties that can involve debates over contracts, policies, or rights.

Unfair Labor Practices

Actions by employers or unions that violate the rights of workers or union members, including discrimination, retaliation, and interference with collective bargaining rights.

Mediation

A dispute resolution process where an impartial third party helps conflicting parties find a mutually acceptable agreement.