Maura Has Been Described as a Type A, While Dean

question 18

Multiple Choice

Maura has been described as a Type A, while Dean is a Type B. Which of the following statements best describes how Maura and Dean would act in the workplace?

• A) Maura is more patient than Dean is when it comes to receiving instructions for a sales presentation.
• B) Dean is more likely to become angered before Maura when both are told they have to work Memorial Day weekend.
• C) Dean is more detail-oriented than Maura and more likely to be upset when the details of a contract are not adhered to.
• D) Maura is less concerned about noncompliance than Dean when they are both assigned the duty of team leaders of two competing sales teams.
• E) None of the above statements about Dean and Maura is correct.

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Definitions:

Paraphrasing Skills

The ability to restate the text or speech in one's own words while maintaining the original meaning.

Misunderstandings

Situations in which the meaning, intention, or effect of communication is not correctly perceived or interpreted by one or more parties.

Listening

Process of selecting, attending to, creating meaning from, remembering, and responding to verbal and nonverbal messages.

Pseudoconflict

A perceived conflict that arises from misunderstandings or miscommunications rather than actual disagreements or differences.