Unions Should Have a Grievance-Handling Procedure That Aids in Effectively

question 88

Multiple Choice

Unions should have a grievance-handling procedure that aids in effectively processing grievances without being guilty of unfair representation. Unfair representation occurs when the union:

• A) dismisses a grievance without investigating its merits
• B) directly disregards the employee's interests
• C) refuses to investigate a grievance because of the employee's race
• D) fails to process the grievance to a reasonable conclusion
• E) does any or all of the above

Identify reasons for the increasing reliance on teams within contemporary organizations.

Learn about internal leadership interventions aimed at improving team morale and performance.

Acknowledge the scholarly research identifying characteristics associated with team excellence.

Gain insight into the specifics of Hill's model of team leadership and the different types of interventions.

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Definitions:

Oral Contract

is an agreement between parties that is spoken and not written down, yet is legally binding, provided it can be proven to exist and meets legal requirements.

Written Memorandum

A document recording the terms of a contract or agreement, not necessarily formalized but intended as a binding outline of intent between parties.

Course of Performance

A term used in contract law referring to the conduct between parties that can help interpret the agreement's terms over time.

Express Terms

Specific conditions and provisions explicitly stated in a contractual agreement.