Harvey, Age 3, Can Probably

question 72

Multiple Choice

Harvey, age 3, can probably

• A) gallop and skip with one foot.
• B) copy some numbers and simple words.
• C) zip and unzip large zippers.
• D) ride a bicycle with training wheels.

Identify sentence structures and formats that enhance the positive impact of business messages.

Acknowledge the role of conversational language in building goodwill in business communication.

Know techniques to enhance courtesy in business messages.

Understand the principle and application of de-emphasizing less important information in business communication.

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Definitions:

Total Revenue

The total amount of money generated by a company from its business activities, before any expenses are subtracted.

Fixed Costs

Expenses that do not change with the level of production or sales in the short term, such as rent, salaries, and insurance.

Variable Costs

Costs that vary directly with the level of production or sales, such as materials and labor.

Corporate Tax Rate

The percentage of a corporation's profits that is paid to the government as tax.