Variations in Service Delivery from Customer to Customer and from Time

question 8

Multiple Choice

Variations in service delivery from customer to customer and from time to time will always occur. Which characteristic of the H&T industry does this describe?

• A) Perishability
• B) Inseparability
• C) Heterogeneity
• D) Cost structure

---

Definitions:

Subjectivism

The fallacy of using the fact that one believes or wants a proposition to be true as evidence of its truth.

Fallacy

An argument in which the premises appear to support the conclusion, but actually provide little or no support.

Abortion

The termination of a pregnancy by removal or expulsion of an embryo or fetus before it can survive outside the uterus.

Formal Fallacy

An error in reasoning that involves an invalid argument structure, often failing to establish its conclusion logically.