Services in H&T Organizations Are Created and Consumed at the Same

question 36

Multiple Choice

Services in H&T organizations are created and consumed at the same time. This describes ______ characteristic of the H&T industry.

• A) Intangibility
• B) Simultaneity
• C) Heterogeneity
• D) Cost structure

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Definitions:

Practical Value

The usefulness or applicability of something in real-world situations, often in terms of solving problems or achieving goals.

Validity

The degree to which a tool, test, or method accurately measures what it is supposed to measure.