Variations in Service Delivery from Customer to Customer and from Time

question 8

Multiple Choice

Variations in service delivery from customer to customer and from time to time will always occur. Which characteristic of the H&T industry does this describe?

• A) Perishability
• B) Inseparability
• C) Heterogeneity
• D) Cost structure

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Definitions:

Sensing Range

The maximum and minimum distances within which a sensor can accurately detect an object.

Solar Cell

A device that converts light energy directly into electricity by the photovoltaic effect, typically used in solar panels.

Light Energy

The form of energy visible to the human eye, produced by photons, and used in various applications ranging from vision to photosynthesis.