Examlex
Mission statement is where the company wants to go.
Occasional Users
Individuals who use a service or product infrequently rather than on a regular basis.
TQM
Total Quality Management, a management approach centered on continuous improvement and customer satisfaction through systemic changes.
Organizational Change
The process through which a company or other entity alters its structures, strategies, operational methods, technologies, or organizational culture.
Continuous
Something that occurs in an unbroken or consistent manner over time, often without stopping or interruption.
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