Joe, a White Business Executive, Sits in on a Teleconference

question 10

Multiple Choice

Joe, a white business executive, sits in on a teleconference in which Marcus, a black business executive, gives a presentation about computer technology in shipping. Afterwards, Marcus mentions that he is an African American and Joe says, "Funny, you didn't sound black." Based on Omi and Winant's racial formation theory, we can interpret Joe's comment as…

• A) Ignorance about Marcus's education.
• B) How racial projects can shape everyday interactions .
• C) An individually racist and stereotypical act.
• D) Disrespectful and Joe should be fired for racial prejudice.
• E) How racialization does not apply in everyday life.

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Definitions:

Total Quality Management

A management approach focused on continuous improvement, customer satisfaction, and the involvement of all members of an organization in improving processes, products, and services.

Global Indicator

A metric or measure that reflects a significant trend or development on a worldwide scale, often relating to economic, environmental, or social issues.

Evidence-Based Management

The practice of making managerial decisions informed by the best available evidence.

Intellectual Capital

The intangible value of an organization's knowledge, skills, and innovative potential.