The Greater the Cultural Distance Between the Service Provider and Its

question 61

True/False

The greater the cultural distance between the service provider and its customers, the less likely there will be cognitive and communication gaps.

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Definitions:

Objectives

Specific, measurable goals intended to guide actions and decisions toward a desired outcome.

Strong Words

Denotes the use of powerful and assertive vocabulary that effectively conveys a message or argument.

Sincerity

Sincerity is the quality of being free from pretense, deceit, or hypocrisy.

Courtesy

A polite gesture or act that shows respect and consideration for others.