When Replying to an Email from a Foreign Client, You

question 43

Multiple Choice

When replying to an email from a foreign client, you should ________.

• A) do some research into their culture to see how formal they are
• B) try to mirror the formality of their email
• C) be more formal and polite than you usually are with Canadian colleagues
• D) all of the above

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Definitions:

Common Stock

A form of corporate equity ownership, a type of security representing ownership of a fraction of a company, providing voting rights and a share in the company’s profits.

Return on Investment

A performance measure used to evaluate the efficiency or profitability of an investment or compare the efficiency of a number of different investments.

Treasury Stock

Refers to shares that were issued and later reacquired by the company. It is subtracted from total equity.

Voting Rights

The rights of shareholders to vote on company matters, typically exercised during a corporation's annual general meeting.