Locking in Customers by Making It Difficult or Expensive for Customers

question 94

Multiple Choice

Locking in customers by making it difficult or expensive for customers to move to another product is called establishing high ________.

• A) entry barriers
• B) switching costs
• C) product standards
• D) value differentiation

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Definitions:

Mathematical Techniques

The use of mathematical methods and models to solve problems or analyze data within various fields.

Management Problems

Issues or challenges faced by the management of an organization, which can include employee performance, resource allocation, and executing strategic plans.

Open System

A concept where systems interact with their environment through the exchange of information, energy, or material, which influences their structure and function.

Input

Resources, data, or efforts put into a system or process in order to achieve outcomes or results.