Which of the Following Workgroup Processes Is Related to Customer

question 41

Multiple Choice

Which of the following workgroup processes is related to customer service?

• A)assessment
• B)account tracking
• C)sales forecasting
• D)accounts payable

---

Definitions:

Linnaeus

Carl Linnaeus, an 18th-century Swedish botanist, physician, and zoologist who developed a system for naming, ranking, and classifying organisms.

Primates

Primates are an order of mammals that includes humans, apes, monkeys, and prosimians, characterized by complex behaviors, varied forms of locomotion, and a large brain relative to body size.

Hominids

Primates characterized by bipedalism and large brains, including the human lineage and all our immediate ancestors.

Genus

A rank in the biological classification system (taxonomy) that is used to group species sharing common characteristics, directly above species and below family.