A(n)________ System Is a Suite of Applications, a Database, and a Set

question 11

Multiple Choice

A(n) ________ system is a suite of applications, a database, and a set of inherent processes for managing all the interactions with the customer, from lead generation to customer service.

• A)business process reengineering
• B)customer relationship management
• C)enterprise resource planning
• D)customer lifecycle management

---

Definitions:

Microfinance

Financial services, such as loans, savings, insurance, and training, provided to small business owners and entrepreneurs in developing countries who do not have access to traditional banking services.

Youth Advocacy Center

An organization dedicated to supporting and empowering young individuals through guidance, resources, and advocacy to address their needs and rights.

Medical Care

The services provided by health professionals to prevent, diagnose, and treat health problems, injuries, and diseases, and to maintain individuals' health and well-being.

Job Experience

The practical knowledge or skills that one has gained through direct participation in the workforce in specific roles or industries.