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In the context of new enterprise systems, how should organizations manage employee resistance to change?
Soft Skill
Personal attributes and interpersonal skills that enhance an individual's interactions, job performance, and career prospects.
Listening Skills
The ability to accurately receive and interpret messages in the communication process.
Faking Attention
Pretending to give one's attention or to be interested when not actually paying attention or interested.
Communication Skills
The ability to convey or share information effectively through verbal, non-verbal, written, and digital channels.
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