Social CRM Is More Structured and Controlled Than Traditional CRM

question 26

True/False

Social CRM is more structured and controlled than traditional CRM.

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Definitions:

SIDS

Sudden Infant Death Syndrome, an unexplained occurrence where an apparently healthy infant dies unexpectedly during sleep, typically within the first year of life.

Language Acquisition Device

A hypothetical module proposed by Noam Chomsky that suggests humans have an innate ability to acquire language.

Grammar

The set of structural rules that governs the composition of clauses, phrases, and words in any given natural language.