Which of the Following Is a Dynamic, Social Media-Based CRM

question 28

Multiple Choice

Which of the following is a dynamic, social media-based CRM process?

• A)social CRM
• B)human resource CRM
• C)media CRM
• D)traditional CRM

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Definitions:

Bananas

A tropical fruit that is elongated and curves, with soft flesh rich in starch covered by a rind, which may be green, yellow, red, purple, or brown when ripe.

Baseballs

Spherical balls used in the game of baseball, made of rubber or cork center wrapped in yarn and covered in leather.

Market Forces

The natural effects of supply and demand that determine prices and resource allocation in a market economy.

Collective Decision-Making

The use of the political process (voting, taxes, government spending, regulation, political bargaining, lobbying, and so on) to make decisions and allocate resources. In a democratic setting, the votes of citizens and their representatives will determine the actions undertaken.