One of the Major Functions of the Information Systems (IS)

question 8

True/False

One of the major functions of the information systems (IS) department is to develop, operate, and maintain applications.

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Definitions:

Customer Satisfaction

A measure of how products and services supplied by a company meet or surpass customer expectations, often considered a key indicator of consumer purchase intentions and loyalty.

Marketing Concept

The philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition.

Market Orientation

A business philosophy where the focus is on identifying and meeting the needs and desires of customers through the product mix.