Examlex
The Control Objectives for Information and related Technology (COBIT) practices were created by the Object Management Group (OMG) for documenting business processes.
Reflecting
The act of mirroring back the content or feelings expressed by another person to demonstrate understanding or to encourage further discussion.
Supportive Communication
A style of communication characterized by expressing empathy, concern, and respect towards others to foster a positive relationship.
Congruent
In agreement or harmony, marked by compatibility between individuals, actions, or things.
Problem
A situation or question that presents difficulty, uncertainty, or challenge, which needs to be solved or answered.
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