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The purpose of standardization is
Assertive
Being confident without being aggressive; to express one's needs, desires, or opinions in a respectful and clear manner.
Aggressive
Expressing one’s interests while denying the rights of others by blaming, judging, and evaluating other people.
Impromptu Talking
Speaking unprepared and spontaneously in front of an audience, without prior planning or rehearsal.
Conversation
The spontaneous, interactive exchange of messages with another person.
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