When Decision-Makers Oppose Change and Are Unwilling to Communicate with the Working

question 28

Multiple Choice

When decision-makers oppose change and are unwilling to communicate with the working group, the following strategy may be helpful for achieving change:

• A) Capacity Building
• B) Empowerment
• C) Participation
• D) Bargaining and Negotiation

---

Definitions:

Self-managed Teams

Groups of employees who are responsible for managing their work and the processes leading to the completion of their goals without direct supervision.

Managerial Layers

Describes the levels of management hierarchy within an organization, from frontline managers to top executives.

Task Force

A temporary group of people formed to carry out a specific project or solve a particular problem.

Ongoing Direction

Continuous guidance provided to ensure objectives are being met over time.