A Basic Rule for Wording Questions Is

question 80

Multiple Choice

A basic rule for wording questions is

• A) keep the questions short, simple, and to the point
• B) always identify the sponsor of the survey
• C) ask leading and personal questions at the beginning of the questionnaire
• D) Use nonobjective questions often

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Definitions:

Needs Assessment

A process used to determine and address gaps between current conditions and desired conditions or wants.

Performance Improvement

The process of identifying, analyzing, and improving existing business processes to optimize performance, increase efficiency, or meet new quotas or standards.

Job-Related Knowledge

The understanding and expertise that an individual possesses which is directly relevant to the tasks, processes, and responsibilities of a specific job role.

Training

The process of providing employees with the knowledge and skills necessary to perform their job duties effectively and efficiently.