"On a Scale of 1 to 5, How Satisfied Were

question 61

Multiple Choice

"On a scale of 1 to 5, how satisfied were you with the level of service you received" is an example of a(n)

• A) interval scale
• B) nominal scale
• C) ordinal scale
• D) ratio scale

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Definitions:

Employee Empowerment

Giving employees the authority, resources, and opportunity to make decisions and contribute to the company's success.

Relationship Marketing

A marketing strategy focused on building long-term relationships with customers rather than on individual transactions.

Customers' Purchases

Transactions made by consumers to buy goods or services from a seller.

Acquire New Customers

The process of gaining new clients or customers for a business through various strategies and marketing efforts.