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One Lesson We Can Learn from the Case of Farouk

question 32

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One lesson we can learn from the case of Farouk Abdulmutallab is:


Definitions:

Suggestion System

A formal method where employees can submit ideas or proposals to improve organizational processes or products.

Organization's Telephone Hotline

A dedicated phone line set up by an organization to offer information, support, or emergency services to its members or the public.

Grapevine

An informal network within an organization where information, rumors, and gossip are spread.

Chain of Command

is a system in organizations where authority and responsibility are structured in a hierarchical manner, guiding who reports to whom.

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