Gina Said, "My Toy Breaked," and Her Mother Replied, "Yes

question 3

Multiple Choice

Gina said, "My toy breaked," and her mother replied, "Yes, you broke your toy." Her mother's response is an example of

• A) shading.
• B) recasting.
• C) turnabout.
• D) overregularization.

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Definitions:

Western Electric

A historical American electrical engineering and manufacturing company that played a significant role in the development and growth of the telecommunications industry.

Human Relations Theory

A concept in management emphasizing the importance of social processes in the workplace, including communication and employee needs, for enhancing productivity.

Wagner Act

A foundational piece of U.S. labor law enacted in 1935 that established the rights of workers to form unions and engage in collective bargaining.

Theory Y

A management notion that assumes employees are inherently motivated and enjoy their job duties.