Resilience Is a Trait That Some People Possess and Others

question 7

True/False

Resilience is a trait that some people possess and others do not.

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Definitions:

Indirect Approach

A communication strategy that addresses the main point or issue at the end of the message, often used to soften bad news.

Negative Messages

Communications that convey unfavorable, disappointing, or unwanted information to the recipient.

Bad News

Bad news pertains to information or updates that are negative, disappointing, or undesirable to the recipient.

Negative News

Negative news involves information that is unwelcome or disappointing, and must be communicated with sensitivity to minimize adverse reactions.