If Ebony Is Excluded from Her Peer Group, She

question 125

Multiple Choice

If Ebony is excluded from her peer group, she

• A) will probably concentrate more on her schoolwork.
• B) may turn to a more popular group for acceptance and support.
• C) will easily find another peer group with interests similar to her own.
• D) may find it difficult to join other groups if her previous behavior toward them was hostile.

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Definitions:

Internal Locus

refers to the belief that one's behavior is guided by personal decisions and efforts rather than external forces.

Control

in a business setting involves the processes and procedures put in place to monitor performance and make adjustments as necessary to achieve desired outcomes.

Want

A desire for something that is not necessary for basic survival but is sought for pleasure or satisfaction.

Customer Expectations

The standards or criteria that consumers believe a product or service should meet, affecting their satisfaction and loyalty.