When Conducting Surveys with Older Adults, the Research Has Shown

question 4

Multiple Choice

When conducting surveys with older adults, the research has shown that older people compared to younger people

• A) have a higher non-response rate
• B) have a lower non-response rate
• C) have a higher non-response rate and give more "I don't know" responses
• D) are home more often
• E) spend a longer time completing the survey

---

Definitions:

Barriers to Good Listening

Factors that interfere with the ability to accurately receive and interpret messages during the communication process, such as noise, distractions, biases, or lack of interest.

Listening Barriers

Factors that prevent effective absorption, understanding, or response to spoken messages.

Guidelines for Listening

Standards or principles designed to improve active and effective listening skills in various communication contexts.

Effective Listening

The skill of actively paying attention, understanding, responding, and retaining what is being communicated.