A Vehicle Comes into the Shop and the Technician Retrieves

question 15

Multiple Choice

A vehicle comes into the shop and the technician retrieves the diagnostic code P0401 "EGR flow insufficient." Which of these could be the cause?

• A) EGR valve stuck open
• B) Electrical wiring shorted
• C) Clogged EGR ports or passages
• D) All of these are correct.

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Definitions:

Motivation

The process that initiates, guides, and maintains goal-oriented behaviors, involving biological, emotional, social, and cognitive forces that activate behavior.

Incentive Theories

Theories in psychology focused on understanding how external rewards motivate behaviors and drive human actions.

Drive Theories

Psychological theories suggesting that behavior is motivated by the desire to reduce internal tension caused by unmet biological needs.

Motivation

The psychological factors or driving forces that compel or prompt an individual to act in a certain manner.