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Getting an Organization to Change by Having Its Members Recognize

question 16

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Getting an organization to change by having its members recognize the need for change is known as refreezing.


Definitions:

SMART Goals

Specific, Measurable, Achievable, Relevant, and Time-bound objectives set to guide behavior change and achieve desired outcomes.

Explore Ambivalence

The process of acknowledging and understanding the mixed feelings or contradictory attitudes someone might have towards change, often used in motivational interviewing.

Self-Evaluation

A process where individuals assess their own performance, skills, or qualities, often for personal growth or improvement.

Helping Skills

Techniques and competencies used in assisting others to solve personal or communal problems or to acquire or improve skills.

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