When Output Measures Replace Desired Strategy Outcomes Such as Enhancing

question 17

Multiple Choice

When output measures replace desired strategy outcomes such as enhancing community safety and reduction of residents' fear levels, __________________ occurs.

• A) resistance
• B) goal displacement
• C) resource alignment
• D) transformation

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Definitions:

Environmental Objections

Concerns raised regarding the environmental impact or sustainability of a product or service.

Source Objections

Resistance or challenges that originate from the provider or origin of information or goods, often relating to credibility or trustworthiness.

No-need Objection

A type of objection during sales discussions where the prospect believes they do not need the product or service being offered.

Autosuggestion

A kind of suggestion that attempts to have prospects imagine themselves using the product.