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When Organizational Rules and Procedures Are Viewed as More Important

question 29

Multiple Choice

When organizational rules and procedures are viewed as more important than getting a job done properly, this is referred to as _____________.


Definitions:

Defensiveness

A psychological reaction that occurs when an individual feels threatened or challenged, leading to behaviors that protect their self-esteem or justify actions.

Reduce

To decrease in size, amount, extent, or number.

Social Competence

The ability to handle social interactions and relationships effectively, including understanding social cues and responding appropriately.

Anger

A strong emotional response to perceived provocation, frustration, or injustice, often characterized by feelings of annoyance, displeasure, or hostility.

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