Identify, Define, and Give an Example of a Defense Mechanism

question 9

Essay

Identify, define, and give an example of a defense mechanism that you personally use when communicating with others. Next, explain why you use the defense mechanism. Finally, explain how you can use supportive communication skills to minimize the use of the identified defense mechanism.

---

Definitions:

Relationship Selling

A sales approach that focuses on building long-term relationships with customers rather than on individual transactions.

Multi-Level Marketing

A direct sales strategy where individuals sell products and recruit others to sell, earning commissions from their sales and the sales of the team they recruit.

Loyalty Selling

A sales strategy focused on creating and maintaining long-term relationships with customers to encourage repeat business.

Personal Relationship

A connection between individuals based on emotional or social bonds, often characterized by mutual respect, understanding, and communication.