While Giving Her Speech on the Pros and Cons of Online

question 7

Multiple Choice

While giving her speech on the pros and cons of online banking, Laila noticed two students texting and one student using her laptop computer. Worried that she lost her audience's attention, Laila remembered that she sometimes speaks in a monotone voice. Using this feedback, which vocal quality should Laila change in order to improve her delivery skills?

• A) Inflection
• B) Articulation
• C) Speech rate
• D) Volume

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Definitions:

Personal Notes

Individual records or reminders written down for personal reference or memory aid.

Encoding

The act of translating information into a message that can be easily understood by its recipient, as in communication.

Feelings

Emotional responses or states that arise in reaction to internal or external events, influencing thoughts and behavior.

Beliefs

Deeply held convictions or acceptances that something is true or exists, often shaping an individual's attitude and behavior.